Deposit Policy
To begin production on your order, a non-refundable deposit is required. This secures your placement in our production schedule and allows us to begin sourcing materials and crafting your products with precision and care.
Deposit Structure
- Fragrance orders (min. 10 units) — 40% deposit, with a minimum deposit of $300–$500 depending on total order value.
- Skincare orders — 50% deposit due to higher formulation, compliance, and material costs.
- Other custom products — 40% deposit, minimum $200.
- Packaging & custom builds — deposit sized to the scope of your quote and provided in writing before production.
Terms
- Deposits are non-refundable and are only refunded if we are unable to fulfill your order.
- Orders do not enter production until the required deposit has been received.
- Final balances must be completed within the agreed timeframe to avoid delays or cancellation.
- Custom orders are made specifically for each client and cannot be resold.
By placing an order, you agree to these terms. We are committed to delivering high-quality, luxury products tailored to your vision and brand.